Cloud AI Box Ultra

Wireless Car AI Box

User Manual

For SKU below: Cloud AI Box Ultra

Preface

Thank you for choosing the OneCarStereo HE Pro Ultra Wireless Car Smart Box.

This user manual is designed to help you install, configure, and use your device safely and efficiently. Please read it carefully before operation and keep it for future reference.

Copyright Statement

The copyright and related intellectual property rights of OneCarStereo brand Wireless Car Smart Box product manuals (including electronic and printed versions) are exclusively owned by OneCarStereo. Without explicit written authorization from OneCarStereo, no organization or individual may use the content in any form (including but not limited to copying, distributing, adapting, translating, mirroring, or reposting) for commercial purposes or provide it to third parties.

Permitted Use Scope:

These manuals are provided exclusively for reference by users who have purchased genuine OneCarStereo Wireless Car Smart Box products. Users may view, store, or print the content for personal and reasonable needs, but must not remove or alter copyright notices, statements, or product information. The content shall not be used for technical support, promotion, training, or third-party service scenarios involving non-OneCarStereo products.

Liability Statement:

OneCarStereo reserves the right to pursue legal action against any party for legal disputes, financial losses, or damage to brand reputation caused by unauthorized use, reproduction, modification of the manual content, or infringement of OneCarStereo's copyright. For cooperation authorization, content citation, or technical inquiries, please contact OneCarStereo through official channels

FCC Compliance Statement:

The FCC Compliance Statement is an official declaration by OneCarStereo to users indicating that the product complies with the radio frequency interference and electromagnetic compatibility (EMC) regulations of the U.S. Federal Communications Commission (FCC). The specific statement is as follows:

This device strictly complies with all provisions of Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1.This device must not cause harmful interference;

2.This device must accept any interference received, including interference that may cause undesired operation.

Contact OneCarStereo Customer Support

If you encounter any issues during installation or use, our support team is ready to assist.

Email: support@onecarstereo.com

Chapter 1 Important Information

1.  About this Manual

To ensure proper use of your Car AI Box, please read this user manual carefully and fully understand its contents before operation.

1) Interface Differences

The screenshots shown in this manual may differ slightly from the actual interface of your device. This is because the system is continuously optimized and enhanced through OTA updates.

2) System Updates

System updates may be released from time to time. These updates may include modifications or newly added features that are not described in this manual.

3) Additional Assistance

This manual may not cover all possible questions or scenarios. If you encounter any issues or have questions that are not addressed here, please contact customer support for further assistance.

2.  Operation Warnings

1)  Place the box on a flat and stable surface. Avoid positioning it where it may fall or obstruct driving visibility.

2)  Ensure proper ventilation. Do not place the box in enclosed spaces such as glove compartments or armrests. Proper airflow helps prevent overheating.

3)  Do not disassemble, pierce, or short-circuit the device. Any unauthorized modification may result in damage or fire hazards.

4)  Keep the device away from liquids. Avoid contact with water or other fluids to prevent short circuits and corrosion.

5)  Do not operate the box with wet hands. Using the device with wet or sweaty fingers may cause moisture to enter the unit, leading to malfunction or electric damage.

6)  If you notice smoke, odor, or excessive heat during use, immediately disconnect the USB cable and contact customer support.

3.  Important Notice

·Apple CarPlay is a trademark of Apple Inc.

· iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.

· Use of the Apple CarPlay logo means that this user interface meets Apple performance standards.

· Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

· This product is not affiliated with Apple Inc.

·Android Auto is a trademark of Google LLC.

· The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

· Any use of such marks is under license.

· Other trademarks and trade names are those of their respective owners.

Chapter 2 Product Overview

2.1 What Comes in the Box

2.2 Product Appearance

① USB-C Port

Connect to the car's USB port using the supplied USB-C cable to enable both power in and communication.

② 2.5mm AV Port

Connects to an external camera for video input and recording.

③ SIM Card Slot

Insert a SIM card to enable always-on cellular connectivity for online apps and streaming.

④ HDMI IN Port

Receives video input from external sources, such as a console, TV stick, or media player.

⑤ HDMI OUT Port

Outputs video/audio to external displays such as sunvisor/headrest/rear screen.

⑥ Micro SD Card Slot

Insert a Micro SD card to expand local storage for offline music and video playback. (Supports cards up to 256GB.)

⑦ CP/AA Switch Pinhole

Use an ejector pin to press and hold for about 2~5 seconds to manually switch between CarPlay (CP) and Android Auto (AA) modes. Green for CarPlay and blue for Android Auto.

This switch is used to match the connection mode supported by your original vehicle system, not the phone type:

● If your car's original system supports only wired CarPlay, set the device to CP mode (default).

● If your car's original system supports only wired Android Auto, switch the device to AA mode using the pinhole.

● If your car supports both wired CarPlay and Android Auto, either mode can be used to connect the device to the head unit.

2.3 Before installation

Before installation, please make sure your vehicle or head unit is compatible with the device.

1)  Compatibility Requirement:

The device is compatible with car stereos that support wired CarPlay or wired Android Auto (at least one wired connection is required).

2)  Power Supply Requirement

For stable operation, the device requires a stable power supply of 5V / 1A.

If the vehicle's USB port cannot provide sufficient and stable power, please use the provided Y-shaped power cable to connect to an additional power source.

3)  Control Requirement:

Your car stereo must also meet at least one of the following conditions:

① The stereo supports direct on-screen touch control.

② If it does not, the stereo must have a touchpad or remote control for navigation.

Reason:

The device's built-in Android 13 system relies on touch input for operation. Without a touchscreen, touchpad, or equivalent input device, users will be unable to operate apps, access menus, or control system settings effectively.

4)  Compatibility Limitation:

The device is compatible with vehicles whose OEM systems support wired CarPlay or wired Android Auto.

❌ Not compatible with:

BMW vehicles

Most Subaru, Tesla, Lincoln vehicles

Vehicle’s systems that support wireless CarPlay or wireless Android Auto only

⚠ Aftermarket head units:

Compatibility may vary. Some aftermarket head units may work if their CarPlay/Android Auto interface follows Apple’s or Google’s official specifications and hardware requirements.

2.4 Installation Process

Before starting the installation, please read the instructions carefully and follow each step as described.

Important Notice:

If you are unable to complete the installation successfully after following the instructions in this chapter, please contact our Customer Support immediately. Our support team will provide personalized assistance, including a step-by-step installation guidance video, to help you complete the setup correctly.

2.4.1 Wiring Connection Instructions

Method 1: Standard Connection

Use the appropriate USB cable (Included) to connect the AI Box to the car stereo based on your car’s CarPlay/Android Auto port type:

Important:

To ensure stable power supply and reliable operation, it is strongly recommended to use the provided Y-shaped power cable.

This is especially important for vehicles with insufficient USB power output, such as some 2016–2020 Nissan, Isuzu, Toyota Camry, 2023 Toyota Crown, 2023 Lexus NX, and Volkswagen models.

Please proceed to Method 2 or Method 3 and connect the device using the Y-shaped cable to provide additional power.

Method 2: Enhanced Power from Cigarette Lighter via Y-Cable

(For car stereos with a USB A port)

1.  Plug the USB A-C Cable into the device.

2.  Connect it to the Y-shaped cable.

3.  Connect the Y-shaped cable to the cigarette lighter and the car stereo for power.

Method 3: Enhanced Power from Cigarette Lighter via Y-Shaped Cable

(For car stereos with a USB-C port)

Follow steps 1-3 from Method 2.

4.  Connect the Y-shaped cable to the USB-C adapter.

5.  Connect the USB-C adapter to the car stereo.

Note: The cigarette lighter power adapter is not included in the device package.

Avoid placing it in closed spaces like glove boxes or armrests.

Insert the SD Card

Refer to the diagram below to ensure the correct card orientation.

Gently push the card inward until you feel a slight click or spring-back response, indicating it is securely locked in place.

2.4.2 Accessing the Android 13 System of device

Step 1: Check Your Car's Wired System

First, determine which wired system your car supports: CarPlay or Android Auto, as the AI Box operating mode depends on your factory system.

CP / AA Mode Guide:

● Wired CarPlay only → Set device to CP mode (Initial Default Mode)

● Wired Android Auto only → Switch device to AA mode

● Supports both → Either mode can be used

Step 2: Manual Mode Switching (If Needed)

Use an ejector pin:

1. Press and hold the CP/AA switch pinhole for 5 seconds.

2. Release, then quickly press once again.

3. The indicator light will change to confirm the selected mode.

LED Indicator Status

Step 3: System Loaded

Once the correct mode is set and the AI Box is powered on, tap CarPlay, Android Auto, or a similar CarLink icon on the factory head unit to enter the system.

Initial Setup Wizard

When the AI Box is powered on for the first time, the Setup Wizard will guide you through several basic settings.

Follow the on-screen instructions to complete the initial configuration.

① Select Language

Choose your preferred system language and tap Next Step to continue.

② Set Time and Units

Configure the following settings according to your preference:

• Time Format
• Date Format
• Temperature Unit
• Speed Unit

After completing the settings, tap Continue.

③ Connect to Wi-Fi

Connect to the Wi-Fi to Activate the System

Steps

1. Turn on WLAN.
2. Select an available Wi-Fi network.
3. Enter the password if required.
4. Once connected successfully, tap Continue.

④ Sign In to SSHub

Signing in to SSHub enables access to additional services and device management features.

Steps

1. Download and install the SSHub app.

1. Register for an account or sign in.
2. Open the SSHub app and scan the QR code displayed on the AI Box screen to complete the login.

Note: This step is optional. You may skip it during initial setup and complete it later when needed.

⑤ Pair Your Phone via Bluetooth

To enable wireless CarPlay / Android Auto and Bluetooth calling, pair your phone with the AI Box.

Steps

1. Enable Bluetooth on your phone.
2. Search for the Bluetooth device name displayed on the screen

(for example, AX-AB7L-XXXX) and complete the pairing process.

1. After Bluetooth pairing is successful, the system will automatically switch to the Wireless CarPlay or Android Auto setup page.

(*If it does not switch automatically, you can open the “SpeedPlay” app later when the AI Box is connected to the internet to activate Wireless CarPlay / Android Auto.)

1. Follow the on-screen prompts of your phone to complete the setup.

Complete Setup

Once all steps are completed, the AI Box will enter the Android home screen and be ready for use.

You can later change these settings from the corresponding menus in Settings.

Note:

Some setup screens or options may vary depending on the product model and software version. Actual interface appearance may differ slightly from the illustrations shown in this manual.

Chapter 3 Basic Features

3.1 First-time Setup

3.1.1 How to Set the Date and Time

1)  Go to Settings > Date and Time.

2)  Enable Set time automatically and Set time zone automatically.

Note:  

● Enable "Use location to set time zone" in Settings to automatically adjust the system time based on GPS signals.

It may take up to 2 seconds for the GPS to obtain location data and update the time and time zone accordingly.

●  Find how to enable location at 3.1.3.

3)  Select your preferred time format.

● Use locale default

or

● Use 24-hour format

3.1.2 Language Setting

Set a Preferred Language for your system.

Tap Settings (app) > Language.

If you can’t find your language on the “Languages” page, scroll to the bottom and tap “+ Add a language” to add it.

Note: When many languages are added to the Preferred Language, you just need to simply swipe up the most preferred one to the top to switch the system language.

3.1.3 Location

Device supports setting permissions for app location access and allows you to view the app location access.

To enable Location:

Tap Settings (app) > More > Location > Use location.

Note:

Adjust the position of the device box. It is recommended to install a car air vent phone holder and place the box on the holder to enhance signal reception.

Use the Vehicle's Original GPS (Optional)

If you find that the GPS positioning accuracy or response speed of the AI box does not fully meet your needs in certain scenarios, you may try using the vehicle's original GPS as an auxiliary positioning source.

In some vehicles, the built-in OEM GPS antenna may provide better performance 

under satellite signal obstruction (such as in urban canyons or covered areas).

 Important Notes:

● Not all vehicles with wired CarPlay or Android Auto are equipped with an independent OEM GPS module or support external GPS data output.

● If your vehicle does not support OEM GPS positioning data, enabling this setting will have no effect.

 ● Only one GPS source can be used at a time.

For detailed setup instructions and compatibility confirmation, please contact ourCustomer Support:

Email: support@onecarstereo.com 

3.2 Home Page

Upon powering up your device system, familiarize yourself with the icons and menus to quickly access the features you need for an enhanced driving experience.

3.2.1 Home Screen Layout

To switch the home screen layout style:

Go to Settings > Display Settings > Launcher Style Type.

Three preset layout styles are available. Select your preferred style to apply it immediately.

3.2.2 Navigation Settings

To switch the home screen Launcher Navigation Widget:

Go to Settings > Navigation Settings > Launcher Navigation Widget Settings

3.3 Floating Controls

After startup, the floating controls will automatically appear on the home screen.

You can choose to display the Floating Action Button, the Floating Navigation Bar, or both.

If the floating controls do not appear, or if you want to customize or disable them:

Tap: Settings > Display Settings > Suspension setting

1）Show All

Displays both the Floating Action Button and the Floating Navigation Bar.

2）Floating Action Button

Note: When taps [⑤ Split view (dual columns)], if an app does not support split-screen, it will automatically exit.

3）Floating Navigation Bar

Displays a floating navigation bar that provides system navigation controls.

3.4 Bluetooth Connection

The device is equipped with two independent Bluetooth modules:

Bluetooth 5.0 – SoC Bluetooth (Wireless CP/AA, Calls & Audio) 

Bluetooth 4.2 – BLE (IoT Devices & Accessories)

3.4.1 Bluetooth Setting

You can access the Bluetooth settings through Settings, BT Music, or BT Phone

3.4.2 Bluetooth Connect

1.  Enable Bluetooth on both your smartphone and the AI Box.

2.  On your phone, search for “AX-AB7L-XXXX” and tap to pair.

3.  On the Bluetooth Connection interface, the connected device will be displayed.

① Tap to connect or disconnect the selected device.

② Tap to search for available devices.

③ Tap to forget/delete the selected device.

Note:

● CarPlay/Android Auto can only be used with one device at a time.

● To use a different phone, disconnect the current device, then pair/connect the new device.

● When Auto Connect is enabled, the AI Box will automatically connect to the most recently paired/used device at startup.

To ensure auto connection:

1. Keep Bluetooth and Wi-Fi enabled on your iPhone or Android phone.

2. Do not remove "AX-AB7L-XXXX" from your phone’s Bluetooth device list.

3.5 Network Connectivity

AI Box supports the following networking methods. Users can select the most suitable option based on their needs, usage scenarios, and cost considerations:

1.  Wi-Fi Connection

2.  Bluetooth Tethering

3.  Cellular Data (via Nano SIM card or Cloud SIM)

Note: The device features built-in cellular connectivity and will automatically select the available network band based on signal conditions. Network performance may vary depending on local coverage.

Network Frequency Band

Note:

● Models with the suffix "-N" are intended for North America (USA, Canada, Mexico), while "-A" models are designed for Europe, Asia, and other regions. Please confirm with your mobile operator whether the required frequency bands are supported.

● The device requires specific LTE bands to access mobile data. Network availability also depends on your operator's base station coverage in the area.

● Although the AI Box holds GSMA certification, some carriers may still be incompatible with its IMEI. (Verizon SIM cards have been confirmed to have compatibility issues.)

● Voice SIM cards are not supported — the AI Box does not provide voice call functionality. For best results, please use a data-only SIM or an IoT (Internet of Things) SIM card for mobile network access.

● You can monitor data usage through your carrier's website or app, as the AI Box itself does not display usage statistics or call details.

● For detailed LTE band information, refer to Wikipedia: LTE frequency bands.

3.5.1 Wi-Fi Connection

The AI Box detects both 2.4GHz and 5GHz networks.

Operation Steps：

1)  Create a Wi-Fi or Wi-Fi Hotspot: Ensure an available Wi-Fi network or Wi-Fi hotspot (from your smartphone, portable router, etc.) is accessible.

2)  Go to Settings > Network & internet, and enable the Wi-Fi.

3)  Tap the name (SSID) of the Wi-Fi network you want to connect to from the available network list. If required, enter the Wi-Fi password and tap Connect.

3.5.2 Bluetooth Tethering

Bluetooth Tethering allows the AI Box to access the internet by sharing your smartphone's mobile data connection via Bluetooth.

Operation Steps:

1)  Turn off Wi-Fi on both your smartphone and the AI Box.

2)  Enable Bluetooth and cellular data on your smartphone.

Note:

For Android phones, you must enable Bluetooth Tethering in the phone's network settings to share mobile data via Bluetooth.

3)  On the AI Box, go to Settings > More >Connected devices .

4)  Tap “+ Pair new device” to search for available Bluetooth devices and select your phone.

5)  Follow the on-screen prompts on both your phone and the AI Box, then tap “Pair” to complete the connection.

6)  On the AI Box, select your phone in the Bluetooth device list and enable "Internet access".

7)  Open the Chrome browser on the AI Box and visit a website to verify that Bluetooth Tethering is working properly.

Note:

● The connection status may fluctuate. As long as internet access remains available, Bluetooth tethering is functioning normally.

● Some apps may not recognize Bluetooth tethering as a valid network connection. Please consult the app developer for compatibility details.

3.5.3 Cellular Network

The AI Box supports cellular connectivity through the following options:

● Physical SIM Card: Insert a compatible Nano SIM card (including the included EIOTCLUB SIM or a third-party SIM from a supported carrier).

● Cloud SIM (eSIM): Connect using the built-in Cloud SIM service.

Users may choose either option based on their needs. The included SIM card is provided for convenience and is not required for basic device operation.

3.5.3.1 Physical SIM Card

The AI Box is equipped with a Nano SIM slot, allowing access to cellular data when Wi-Fi is unavailable.

Requirements & Notes

● SIM Type: Nano SIM

● Data Plan: An active data plan is required

● Activation: Ensure the SIM card is activated and tested in another device before use

● SIM PIN: Disable SIM PIN lock (the AI Box does not support PIN input)

● Carrier Compatibility: Some carriers may not support the device IMEI

● Recommended: Data-only IoT SIM cards for better stability

●  Voice calls and SMS are not supported

Setup Steps

1) Insert the SIM Card

Insert a Nano SIM card into the SIM tray.

Refer to the diagram for correct orientation.

Note: Incorrect insertion may damage the device and void the warranty.

2) Enable Mobile Data

Go to:

Settings → More → Network & Internet → SIMs

Enable Mobile Data and configure as needed.

3.5.3.2 EIOTCLUB SIM & App

The AI Box includes an EIOTCLUB IoT Data SIM card, providing a convenient way to access cellular data out of the box.

The EIOTCLUB App is pre-installed on the device and is used to activate and manage the SIM service.

EIOTCLUB SIM Service Disclaimer

Important Note

The included EIOTCLUB IoT Data SIM card and its associated applications and services are independently provided by EIOTCLUB TECHNOLOGY CO., LIMITED.

OneCarStereo is not involved in the development, operation, or any commercial activities related to these applications or services.

All fees, data plans, service agreements, and service quality related to this offering are solely provided and managed by EIOTCLUB TECHNOLOGY CO., LIMITED.

OneCarStereo and the manufacturer of the AI Box device assume no responsibility for this service. A single SIM card is included in the AI Box package, and the AI Box system only provides compatibility support for the related application, allowing users to decide independently whether to use it.

If you encounter functional issues, plan subscriptions, payment problems, or service quality concerns during use, please contact EIOTCLUB's service provider directly.

Please Note:

All subscriptions, network connectivity, plan purchases, service terms, and other aspects of the EIOTCLUB IoT Data SIM card and its related applications and services are entirely under the ownership of EIOTCLUB TECHNOLOGY CO., LIMITED.

There is no equity, partnership, or commercial cooperation between OneCarStereo, the developer or manufacturer of the AI Box device, and EIOTCLUB TECHNOLOGY CO., LIMITED.

Use of this service is entirely at the user's sole discretion. OneCarStereo, as the provider of the technical platform, does not assume any direct or indirect liability for connection failures, plan disputes, or privacy breaches resulting from third-party services.

1. Function Overview

With the EIOTCLUB App, you can:

●  View data usage, remaining balance, validity period, and plan status

●  Purchase or top up data plans directly on the AI Box

●  Manage account information, including email binding, order history, and invoices

2. Requirements

To use the EIOTCLUB App, ensure the following:

●  The EIOTCLUB Nano SIM card is properly inserted and Mobile Data is enabled

●  The vehicle is within cellular network coverage

●  The system time and time zone are set correctly

3. First-Time Use and Activate

1)  Insert the EIOTCLUB SIM card and power on the device.

Wait for the system to recognize the SIM card. Once detected, a mobile network signal icon will appear in the status bar.

2)  Create or sign in to your account.

Open the EIOTCLUB App, tap “Refill” to enter the login page, then tap “Create New Account” to register.

If you already have an account, enter your email address to sign in.

Alternatively, scan the QR code with your smartphone to complete the process on your mobile device.

3)  View available plans.

On the home screen, you can check data usage, buy plans.

4)  Select a plan.

Tap a preferred plan (e.g., first-time offer), then follow the prompts to proceed.

5)  Complete the purchase.

Tap “Buy Now”, select your preferred payment method, and confirm the payment.

An auto-renewal reminder may appear before confirmation.

6)  Enter your bank card details and complete the payment.

7)  Activation complete.

Once payment is successful, return to the home screen to view data usage, remaining balance, validity period, and plan status.

4.Common Operations

Usage & Orders

Check remaining data, expiration date, order history, and download receipts or invoices.

Account Management

Bind, change, or verify the registered email address; view SIM information such as the ICCID.

5.Usage & Compliance Recommendations

Driving Safety

Perform top-ups, settings changes, or account checks only when the vehicle is parked and it is safe to do so.

Privacy & Billing

Bind a frequently used email address to keep track of order records, billing details, and receipts.

Region & Roaming

Data availability, coverage, and rates depend on the selected plan and region.

Please confirm supported regions and pricing before cross-border use.

Support

If any issues occur, use the in-app Support feature or contact official customer support channels for assistance.

3.5.3.3 Cloud SIM

3.5.3.3.1 Cloud SIM Service Disclaimer

Important Note (Pre-Use Statement)

The [GlocalMe App] and its associated Cloud SIM services are independently provided by [Shenzhen uCloudlink Network Technology Co., Ltd.]

OneCarStereo is not involved in the development, operation, or any commercial activities related to this application or its underlying services.

Responsibility Disclaimer:

● All fees, data plans, service agreements, and service quality matters are solely managed and provided by [Shenzhen uCloudlink Network Technology Co., Ltd.]

● The OneCarStereo brand and the manufacturer of the AI Box device manufacturer shall bear no responsibility for these services.

App Installation & Compatibility:

● the manufacturer of the AI Box device only pre-installs the GlocalMe App and provides technical compatibility support.

● Whether or not to use this service is entirely up to the user's discretion.

In Case of Issues:

If you encounter any of the following issues, please contact the GlocalMe App service provider directly:

● Functional abnormalities

● Subscription or package purchases

● Payment issues

● Service quality concerns

Legal & Ownership Clarification:

● All subscriptions, network connections, plan purchases, and terms of service are owned and governed solely by [Shenzhen uCloudlink Network Technology Co., Ltd.]

● There is no equity or business partnership between this company and the OneCarStereo brand or the manufacturer of the AI Box device developers or manufacturers.

Final Reminder:

Use of this service is completely voluntary.

OneCarStereo serves only as a technical platform provider and shall not be held liable—either directly or indirectly—for:

● Connection failures

● Disputes related to subscription or service

● Any data or privacy issues arising from use of this third-party service 

3.5.3.3.2 About Cloud SIM

Cloud SIM is a virtual SIM card solution based on cloud computing technology. It replicates the functions of a traditional physical SIM card through software-defined means, migrating the functions of the traditional SIM card (such as carrier authentication and data storage) to the cloud, and managing it remotely via encrypted protocols.

The core features are as follows:

1.  No physical SIM Card Required: It eliminates the need for installation and replacement of traditional SIM cards, simplifying the user experience.

2.  Supports Multiple Countries: The Cloud SIM supports network usage in over 100 countries, making it ideal for international travel and cross-regional network connectivity without needing to change local SIM cards.

3.  Supports Multiple Carriers: The Cloud SIM intelligently selects the optimal network carrier based on the user's location and available network conditions, ensuring a stable network connection experience.

4.  Explanation of Usage Benefits: When using the pre-installed CloudSIM app and the complimentary 10GB data recharge coupon, users need to complete the purchase process at a discounted rate (e.g., around \$1) in order to activate and use the promotional data.

5.  Discount Range for 10GB Data Packages

Applicable in different countries/regions (e.g., Japan, Europe, and the USA):

See the table below for the list of countries supported by Cloud SIM network connectivity.

List of Countries Supported by Cloud SIM.xlsx

Required App Software

1.  For AI Box Device:

The AI Box comes with the Cloud SIM app pre-installed.

If not available, you can download it through the FindApps store on the AI Box.

2.  For Mobile Phones:

Search for and install the "GlocalMe IoT" app from Google Play or the App Store.

3.5.3.3.3 How to Use Cloud SIM

Cloud SIM allows the device to access mobile data services through the built-in DataGo app.

Operation Steps

1) Open the DataGo App

On the device screen, open the cloud SIM app DataGo.

2) Register an Account

Use your smartphone to scan the QR code on the screen, then follow the on-screen instructions to register an account.

3) Purchase a Data Service Package

① New User Promotional Offer

Eligible new users may receive a promotional discount of 90% off on selected data plans (10 GB package).

② Regular Data Plan Purchase

Tap “Enter the mall list” to view available data packages and purchase a plan based on your needs.

4) Activate the Cloud SIM

On the device screen, tap “Start Network” to activate the Cloud SIM service and begin using mobile data.

Note: Available plans, pricing, discounts, and service coverage are provided by the Cloud SIM service provider and may vary by region or time.

3.6 Sharing Wi-Fi Hotspot

How to Enable Wi-Fi Hotspot

(Share the Device's Cellular Data Connection)

The device features a built-in 4G LTE module and can function as a Wi-Fi hotspot.

You can share the device's mobile data connection whether you are using a physical IoT SIM card or a Cloud SIM (eSIM) service.

Operation Steps:

1)  Go to Settings > More > Network & internet > Hotspot & tethering > Wi-Fi hotspot.

2) Turn on the Wi-Fi Hotspot switch to enable hotspot sharing.

3) (Optional) Configure the hotspot name (SSID) and password on the same screen.

Note:

*Devices connected to the Wi-Fi hotspot will use the device's cellular data connection.

*Data usage may incur charges depending on your SIM card or Cloud SIM service plan.

*Hotspot performance may vary depending on network coverage and signal strength. 

3.7 Screen Lock

The default passcode is "0123".

The screen lock feature is designed to protect your AI Box from unauthorized access and supports two locking methods: passcode and Bluetooth.

Main Purposes:

1.  Prevent others from operating your car system without permission.

2.  Protect personal data, such as navigation history, account information, and app settings.

Screen Lock Methods

Method 1: Bluetooth Lock

When enabled in Screen Lock Settings, the AI Box can automatically unlock the screen when a paired Bluetooth device (such as your smartphone) is nearby, and lock it when the device moves out of range.

Quick Setup

1)  Ensure your smartphone is connected to the device via Bluetooth.

2)  Open the BT Lock app.

3)  Inside the app, tap the top‑right icon (keyboard icon) to view phones that are currently connected to the device's Bluetooth.

4)  Tap the target phone to enable Bluetooth unlocking for that device.

Notes:

● When the selected phone connects via Bluetooth, the screen will unlock automatically within 1–2 seconds.

● You may add multiple phones for Bluetooth unlocking.

To change the unlock password, following the on‑screen prompts to set a new code.

Method 2: Passcode Lock

1)  Open the BT Lock app.

2)  Inside the app, tap the lock icon at the bottom-right corner to lock the screen.

3)  Enter the set passcode to unlock the AI Box system.

Note: If you forget the passcode, tap the Clear key five times. When the confirmation prompt appears, tap Continue to confirm.

The system will then automatically reset to factory settings.

3.8 Bootup App Setup

You can set apps to launch automatically when the CB7P powers on.

Setup Path:

Settings → Other Settings → Bootup App

Note: Only apps listed in the Bootup App menu can be configured for auto-start.

To disable auto-start:

1. Scroll to the bottom of the list.
2. Select “None”

Chapter 4 Wireless CarPlay/Android Auto

4.1 Compatibility

4.1.1 Phone

Wireless CarPlay is available on iPhone 5 and later models with iOS 9.0 and higher.

Wireless Android Auto is compatible with these Android versions:

1.  Any phone with Android 11.0 and higher.

2.  A Google or Samsung phone with Android 10.0.

3.  A Samsung Galaxy S8, Galaxy S8+, or Note 8, with Android 9.0.

4.1.2 Car

Your vehicle must support wired CarPlay or wired Android Auto, as the AI Box operating

mode depends on the factory system.

Not compatible with:

❌ BMW vehicles

❌ Most Subaru, Tesla, Lincoln vehicles

❌ Vehicle’s systems that support wireless CarPlay or wireless Android Auto only

⚠ Aftermarket head units:

Compatibility may vary. Some aftermarket head units may work if their CarPlay/AA interface follows Apple’s or Google’s official specifications and hardware requirements.

4.2 Wireless CarPlay

1)  Enable Bluetooth and Wi-Fi on both your phone and the AI Box.

(Note: Before pairing, ensure the AI Box is not already connected to another phone via Bluetooth.)

2)  On your phone, search for and select "AX-AB7L-XXXX" from the available Bluetooth devices list.

3)  On the AI Box's Android system, tap the "SpeedPlay" app to start the CarPlay connection.

4)  Follow the on-screen prompts on your phone to complete the pairing process.

4.3 Wireless Android Auto

1)  Enable Bluetooth and Wi-Fi on both your phone and the AI Box.

(Note: Before pairing, ensure the AI Box is not already connected to another phone via Bluetooth.)

2)  On your phone, search for and select "AX-AB7L-XXXX" from the available Bluetooth devices list.

3)  On the AI Box's Android system, tap the "SpeedPlay" app to start the Android Auto connection.

4)  Follow the on-screen prompts on your phone to complete the pairing process.

"SpeedPlay" app icon

Note: The CP / AA switch pinhole is not related to wireless CarPlay or 

wireless Android Auto pairing. No adjustment is required during wireless 

connection.

Android Auto Troubleshooting (Wireless Connection Issues) 

If wireless Android Auto fails to connect, try the following steps:

1) Clear Google Play Services Cache/Data

Go to: Settings → Apps → Google Play Services → Storage

Tap “Manage Storage” → “Clear All Data” and “Clear Cache.”

2) Clear Android Auto Cache/Data

Go to:

Settings → Apps → Android Auto → Storage. Tap “Clear Cache” and “Clear Data.”

After completing the steps above, try reconnecting to Wireless Android Auto.

Tip:

You can enable “Wireless Auto-Connect” in Settings to automatically enter wireless connection mode.

When enabled, the AI Box will detect your paired smartphone at startup and automatically launch Wireless CarPlay/Android Auto—no manual action required.

4.4 Wi-Fi Hotspot Compatibility Mode

If you want the AI Box to stay connected to an external WiFi network while using CarPlay or Android Auto, enable this option.

Go to:

Settings> Other settings, enable the “Wi-Fi Hotspot Compatibility Mode”

With the AI Box's dual-band Wi-Fi (2.4 GHz / 5 GHz), this mode allows Android apps on the AI Box to continue accessing the internet without affecting the CarPlay or Android Auto connection.

⚠ Enabling this mode will reduce system performance, causing navigation lag, audio stutter, or unstable CarPlay / Android Auto connections.

For smoother operation, do not enable this mode.

4.5 Exiting CarPlay / Android Auto

To return to the AI Box's Android system, tap the "Car" app on the screen.

To re-enter CarPlay or Android Auto, tap the "SpeedPlay" app again.

"Car" app icon

Chapter 5 App Management

5.1 FindApps — App Store

FindApps is an app store designed specifically for compatible Android-based in-car systems, offering a curated selection of applications to enhance the in-car experience.

How to Use FindApps

Navigation Path: Home Screen > APP Drawer > FindApps

Operation Steps:

1)  Open FindApps

Tap the FindApps icon to enter the app store interface.

2)  Install an App

Scroll through the app list to find your desired application.

Tap "Install" to complete the installation.

3)  Manage Apps

On the Manage page, scroll through your installed apps to update, uninstall, or configure an app as needed.

Select the desired action and follow the on-screen instructions.

5.2 DriveChat App ——AI Voice Assistant

The AI Box comes pre-installed with the DriveChat application, an innovative AI voice assistant powered by SSHub and ChatGPT.

Key Features:

● Engage in AI conversations directly from your AI Box.

● Control the AI Box via voice commands for hands-free operation.

● Interact with multiple AI chatbots. (Agentic AI Chatbots are under development)

Note:

● Optional Agentic AI Chatbots are under development and may not be available on all models.

● The types of AI chatbots available may vary depending on your device model. Please refer to the actual options on your AI Box.

● You can enable or disable AI chatbots according to your preference.

5.2.1 Introduction to DriveChat & SSHub App

DriveChat Functionality:

● Supports voice-based Q&A and natural-language conversations.

● Enables voice control of AI Box functions (e.g., music playback, Volume adjustment).

● Interact with multiple AI chatbots, including optional Agentic AI Chatbots (still under development).

Note: DriveChat controls the AI Box software, not your car stereo system.

SSHub Companion App (Required)

To fully use DriveChat, you must download and use the SSHub app on your smartphone.

The app allows you to:

● Create and manage your SSHub account.

● Configure DriveChat settings.

● Sync settings between your phone and the AI Box.

● Manage potential paid features or premium AI models for DriveChat (check within the SSHub app for details).

Potential Costs: Some advanced DriveChat features or specific AI models may require purchases, which are managed through the SSHub app.

5.2.2 Sign In to SSHub

1) Open the SSHub app, then create a new account or log in with a third-party account.

2)  Sign in to the SSHub app.

5.2.3 Access DriveChat App

1)  Open the DriveChat app to display a QR code.

2)  Open the SSHub app on your phone, tap “Scan Now”, and scan the QR code to bind the device.

5.2.4 Wake Up DriveChat

Method 1: Tap the Voice Assistant button on your vehicle (commonly located on the steering wheel).

Method 2: Tap the Voice Assistant button on your car stereo's panel (if available).

Method 3: On the AI Box interface, tap the Microphone icon on the floating bar.

Note: The AI Box does not support wake-up words.

5.2.5 Configure the Chatbot Settings

Before using the chatbot feature of DriveChat on the AI Box, it is typically necessary to pair and configure it using the pre-installed DriveChat App on the AI Box and the SSHub App on your smartphone.

Preparation Requirements

Ensure the following conditions are met:

(1) The AI Box is connected to the internet.

(2) The SSHub App is installed and logged in on your smartphone.

(3) The DriveChat App is pre-installed on the head unit or downloaded via FindApps.

The following is the standard setup procedure:

1) Log in SSHub App and pair the AI Box.

2)  Configure the Chatbot. From the SSHub App on your phone, tap DriveChat to enter the chatbot configuration interface.

3)  Tap to View All Available Chatbots.

4)  Select the desired chatbot, then tap "① Use on Car Stereo" to activate it. (In the future, it will not be limited to in-car audio systems and will also be available on more Android devices that support the SSHub App.)

5)  In the "Mine" list, toggle the chatbot on or off to enable or disable it on the AI Box.

5.2.6 DriveChat Feature Update

The AI Box system has been updated with additional features.

After waking up "DriveChat", the following voice functions are available.

1. Travel Assistant

Supports location-based queries for nearby points of interest.

Example Commands:

“What restaurants or shopping malls are nearby?”

“Nearby gas stations”

2. Music Playback

Supports voice control for online music playback.

Example Command:

“Play country music”

Notes:

The Spotify app must be installed in advance.

Account authorization must be completed via

 DriveChat → All Skills → Online Services.

3. AI Vision Features

Provides camera-based visual assistance functions.

Example Commands:

“Enable road condition monitoring”

Used to detect conditions such as heavy rain, snow, or muddy roads and provide relevant prompts or suggestions.

“Enable cabin monitoring”

Used to monitor the status of rear-seat passengers or pets.

Notes: These features require use with a compatible camera device.

5.2.7 Syncing Settings to DriveChat

After completing all settings on the SSHub app, tap "Sync" on DriveChat to synchronize the information to DriveChat.

This feature ensures that settings such as language and Chatbot selections configured in SSHub are synchronized with DriveChat.

5.2.8 Important Notes (DriveChat)

1.  Account Owner Recognition: Voice recognition and response times may be slightly faster or more accurate when commands are spoken by the primary account owner linked via SSHub.

2.  App Updates: Both the DriveChat app (on the AI Box) and the SSHub app (on your phone) are updated periodically. Instructions or features may change. Always refer to the latest app versions for the most current information.

3.  Network Dependency: DriveChat relies on an active internet connection on the AI Box for processing commands and AI responses. Response times may vary depending on network speed and stability.

5.3 TrackHU — Built-in GPS Vehicle Tracking

The TrackHU App is responsible for vehicle positioning and data reporting.

It performs the following core functions:

1.  Positioning

Uses the built-in GPS module of the AI Box to obtain the vehicle’s real-time geographic location.

2.  Reporting

Uploads location data to the TrackHU cloud server via the AI Box’s network connection (Wi-Fi or mobile data).

The TrackHU App on the AI Box does not support advanced configuration or management functions.

Function Limitations on the AI Box

The TrackHU App running on the AI Box does not support:

● Geofence configuration

● Alarm rule settings

● Tracking strategy management

It functions solely as a data collection and upload module, focusing on real-time location acquisition and reporting.

TrackHU Manager (Smartphone Web Portal)

To access full tracking functionality, use the TrackHU Manager on your smartphone after scanning the QR code.

Through TrackHU Manager, you can:

1.  Real-time Tracking

View the vehicle’s live location on a dynamic map.

2.  Driving Data & History

Access historical routes, speed records, and distance statistics.

3.  Geo-Fencing

Set virtual boundaries and receive alerts when the vehicle enters or exits defined areas.

4.  Alarm Notifications

Receive alerts for abnormal events (e.g., vibrations or movement).

5.  24/7 Vehicle Monitoring

Maintain continuous awareness of your vehicle’s status and location.

TrackHU Activation & Setup

1. Ensure the AI Box is connected to the internet and that GPS is enabled.

2. Open the TrackHU app.

3. Tap the Status button (left) to activate TrackHU.

4. Use your phone to scan the QR code (right) to open the TrackHU management portal.

5.  Sign in (or register), enter a device name, and confirm.

When the device shows Online, you can view location and tracking data.

Note:

● Ensure that GPS and network are enabled on your AI Box to receive email notifications and to access tracking data via the TrackHU Manager web portal on your smartphone.

● If the AI Box temporarily loses internet connectivity, tracking data will be stored locally and automatically uploaded once the connection is restored.

Chapter 6 HDMI In & HDMI Out

6.1 HDMI IN

The AI Box supports HDMI input via a mini HDMI port, allowing you to connect external video sources such as media players, game consoles, or streaming devices.

Operation:

1)  Connect the external device to the AI Box's HDMI IN port.

2)  Enter the HDMI In app on the AI Box.

3)  Tap the bottom-right corner to switch the display aspect ratio: Full / 4:3 / 16:9.

6.2 HDMI OUT

The AI Box supports HDMI output via a mini HDMI port, enabling you to mirror the main head unit's screen to a co-pilot display or rear-seat monitor.

Standard setup: Connect one display directly via HDMI Out.

Expanded setup: Use an HDMI Hub or Splitter to drive two displays simultaneously — both showing the same video output.

HDMI Setting

Navigation Path: Settings > HDMI Setting

Before using the HDMI output function, ensure that both the HDMI video and audio switches are turned on:

● HDMI Switch (video output)

● HDMI Sound Switch (audio output)

Features:

● Mirror Display ( Mirror): Output the same content as the main screen. Mouse or touch control is not available on mirrored screens.

● Independent Display (Extended): Output content can differ from the main screen. A switch allows you to enable or disable mouse control on the secondary screen.

Enable “Mouse Position” to set up touch or mouse control on the secondary display.

Display Mode Selection:

When an HDMI OUT device is connected, tap the floating button on the AI Box screen, you will see an AA/AB icon

Tap the AA/AB icon to switch between modes:

AA — Mirror Display (same content).

AB — Independent Display (different content).

Note:

● When multiple external screens are connected, they will display the same content.

● Audio output is not independent—only one audio channel is active at a time. Simultaneous playback from both the main unit and the external screen is not supported.

6.3 HDMI IN + HDMI OUT

The HDMI IN and HDMI OUT functions can be used simultaneously.

For example, you can connect a game console to the AI Box via HDMI IN, and then output the gameplay to a second screen via HDMI OUT.

You can also choose between Mirror Display (AA Mode) or Independent Display (AB Mode) for flexible viewing setups.

Note: External device / display, and HDMI cables are not included; please prepare separately.

Chapter 7 DVR Feature Guide 

7.1 DVR App Recording Interface

The DVR interface provides access to camera settings, recording controls, playback, and file management. Below is a breakdown of each function on the screen.

7.1.1 Bottom Function Bar

(Bottom Function Bar icon from left to right)

① Record / Stop Recording

Tap the circle icon to start or stop video recording.

② File List

Opens the DVR file library, similar to a gallery, where you can view saved video clips and snapshots.

③ Snapshot

Tap the camera icon to take a still photo at any time, even while recording.

④ Lock Recording Clip

Tap the lock icon to manually lock the current video segment.

Locked files will not be overwritten by loop recording.

⑤ Settings

Opens the DVR settings menu for advanced configuration

7.1.2 Settings Menu

The Settings menu allows you to configure video recording quality, storage behavior, display mode, and camera orientation. Below is an overview of each setting.

Resolution:

Choose between 720P or 1080P recording.

Display Settings:

• Fill – Fills the entire screen.

• Fit – Maintains aspect ratio and fits within the screen.

Flip (Image Rotation)

This function adjusts the image orientation. Available options: 0°, 90°, 180°, 270°.

Loop Recording Duration:

Select the length of each recording segment: 1 min, 3 min, 5 min, 10 min.

Mirror:

• ON – Mirrors the video horizontally.

• OFF – Normal view.

Format SD Card:

Tap Confirm to format the inserted TF card.

Warning: Formatting will erase all data.

Vision AI Hub:

Switch between supported camera applications within the Camera System.

• DASHCAM (DVR)

• WIRELESS REVERSE (WRC)

7.1.3 File List Manage

Opens the DVR file library, where you can browse and manage all recorded files. The library is organized into three categories:

(The icons on the left, from top to bottom, are ①②③)

① Videos – All standard loop-recorded video clips.

② Photos – Snapshots captured manually.

③ Locked Videos – Protected clips that will not be overwritten.

Tap the “Edit” icon in the top-right corner to:

● Lock or unlock specific photos or video clips；

● Delete selected files, or delete all files at once.

7.2 DVR Function Usage

7.2.1 Cabin Monitoring

Records the vehicle interior for kids, pet monitoring, or ride share use.

7.2.2 Dashcam Recording

Captures forward-facing road footage, traffic events, and incidents to support safe driving and provide evidence when needed.

7.2.3 Remote LiveView

Remote LiveView allows you and authorized family members to view the live camera feed in real time via the SSHub app on a smartphone, enabling remote visual access while the vehicle is in use.

Prerequisites

Make sure you are signed in to both SSHub and DriveChat.

For detailed instructions, refer to Sections 7.2.2 and 7.2.3.

How to Start Remote LiveView

Step 1: Send a Remote Viewing Request from Your Phone

On the smartphone, open the SSHub app. Tap the Camera icon in the top-left corner, then tap the center button to send a remote viewing request to the AI Box.

Step 2: Approve the Request on the AI Box

The person in the vehicle will receive the request notification on the AI Box. Tap Accept on the head unit to approve the request.

Once approved, the smartphone user can view the live camera feed and communicate with the person in the vehicle through two-way audio in real time.

Privacy Notice:

Remote LiveView can only be activated after explicit authorization on the AI Box.

If the request is not approved on the head unit, remote viewing will not start, ensuring privacy protection for all occupants.

Important Notes:

1) To ensure proper two-way audio during Remote LiveView, do not connect your smartphone to the AI Box via Bluetooth. Bluetooth calling and Remote LiveView cannot be used simultaneously.

2) Exiting the Remote LiveView screen will disconnect the current voice conversation. Restart the conversation if further communication is needed.

Remote LiveView Interface – Icon Description (Mobile App)

(Bottom Function Bar icon from left to right)

① End Remote LiveView

Tap to end the Remote LiveView session and disconnect the live stream.

② Mute / Unmute Audio

Toggles audio playback from the remote DVR camera on or off.

③ Snapshot

Captures a still image of the current live video frame and saves it to your phone.

④ Video Recording

Starts or stops recording the live video stream on your phone during Remote LiveView.

⑤ Resolution Selector

Displays the current streaming resolution

Tap to switch between supported resolutions (availability depends on network conditions).

Resolution: 640×480、1280×720、1920×1080

⑥ Fullscreen Mode

Switches the live video view to fullscreen mode for an immersive viewing experience.

⑦ Voice Talk

When activated, your voice is sent to the AI Box side, allowing you to speak to occupants inside the vehicle.

Note:

Remote LiveView is one-way video streaming.

The AI Box displays only the camera feed and does not show video from the smartphone.

7.3 Usage Notes

①DVR Camera Input vs. HDMI IN (Mutually Exclusive)

The DVR Camera video input and HDMI IN functions cannot be used at the same time.

Use DVR mode for recording, or switch to HDMI IN to view external video sources, depending on your needs.

② Recording Behavior on Startup

The DVR will automatically resume recording on startup if recording was enabled before the last power-off.

If recording was stopped manually, it will remain disabled until you enable it again in the DVR app.

③ Auto-Exit of Preview Screen:

When viewing the live preview in the DVR app, the interface will automatically exit to the home screen after 1 minute of inactivity.

Recording continues in the background.

④ Split-screen Not Supported:

The DVR app does not support split-screen mode.

⑤ Manual Lock Required:

The Lock Recording Clip function does not lock clips automatically.

Users must manually tap the lock icon to protect key footage from being overwritten.

Chapter 8 System Information

8.1 System Update

System Update App is a pre-installed system maintenance tool on the AI Box, designed to help users easily check for, download, and install firmware updates. Features:

1.  Check for Updates

Automatically check for new firmware versions to ensure users receive the latest feature enhancements and bug fixes.

2.  Online Download and Installation

Supports downloading update packages directly via Wi-Fi or mobile data, and installing them without needing a computer or SD card.

3.  Update History Review

Users can view the current system version and historical update logs to understand the changes and improvements made.

4.  Improved System Stability and Security

Regular updates help fix system vulnerabilities, enhance compatibility, and optimize overall performance.

Operation Steps:

Tap the System Update App to check if a software update file is available. (The system will automatically detect if a new version is available.)

1)  If an update is found, tap the "Download" button to begin downloading the update file to finish system update.

2)  Once downloaded, tap "Install" and confirm the prompt to start the installation. The system will reboot automatically to complete the update. 

8.2 LED Color Setting

You can adjust the lighting color and brightness on the AI Box.

1)  Open the LED app and enter the Settings page.

You will see three modes on the left:

Daytime Mode

Night Mode

Auto Mode

On the right, there is a color wheel icon.

2)  Tap the center “Cycle” icon in the color wheel to browse through 11 preset color modes, or use the color wheel to select a custom color.

8.3 Wallpaper

Method 1: Pictures From ES File Explorer

Step 1: Download the image from a computer to a TF card (not included), then insert the TF card into the TF slot of AI Box.

Step 2: Navigate to Settings>More>Wallpaper, and select "ES File Explorer".

Step 3: Find the file folder where you saved the image.

Step 4: Tap the image you want to set as wallpaper, adjust the size, and tap "SAVE".

Method 2: Pictures From Gallery Settings> More > Wallpaper

Step 1: Tap "Gallery", then select the picture you desire.

Step 2: Tap "SET WALLPAPER"

8.4 Split-screen

8.4.1 How to Enable Split-screen Mode

1)  Enter one of the apps you'd like to use in split-screen mode.

2)  Tap the floating button, select the Split-screen icon .

3)  Then choose another compatible app to display side by side.

4)  You can drag the divider in the middle to freely adjust the split ratio; the layout is not fixed.

8.4.2 Preset Split-screen Combinations and Ratios

The AI Box also allows you to save your preferred app pairings and layout ratios as shortcuts on the home screen for quick, one-tap access.

1)  Open Split screen App to enter the preset interface.

2)  Select the layout ratio and the apps you want, then tap "SAVE".

3)  Tap "Add to home screen" to save your configuration.

4)  Your saved split-screen mode will appear on the home screen. Tap it to use.

Important Notes

● App compatibility: Not all apps support split-screen. Availability depends on whether the app itself supports this feature. The pre-installed SpeePlay and DVR apps do not support split-screen mode.

● System limitation: Split-screen is only available within the Android system environment. CarPlay and Android Auto do not support split-screen, and split-screen between CarPlay/Android Auto and Android apps is not supported.

● Preset shortcut behavior: The saved split-screen shortcut only stores the layout configuration. When launched, only one app may appear initially. Tap the Split-screen icon in the floating button to display both apps.

8.5 Phone Mirror

The Phone Mirror function allows you to cast your smartphone screen to the AI Box display.

Steps:

1) Ensure that both your AI Box and smartphone are connected to the same Wi-Fi network, or that the AI Box is connected to your phone's hotspot.

2) Depending on your phone type, open the corresponding phone mirroring app

(Mirror or Apple AirPlay) on the screen.

iPhone-；Android phone-

3)  On your smartphone, swipe down the quick settings panel and tap

the " Mirroring " or " Cast " icon to start mirroring.

Troubleshooting:

If screen mirroring does not work after following the steps above, restart the AI Box and try again.

8.6 Factory Reset

If the device experiences system issues such as connection errors, abnormal operation, or unresponsive behavior, you may restore the system to its factory default settings.

Reset Steps

Go to:

Settings (app) → More → System → Reset options → Erase all data (factory reset).

Tap “Erase all data” to confirm the reset.

The device will automatically restart after the reset process is completed.

Important Notes：

● A factory reset will erase all user data and settings on the device.

● Please back up important data before performing this operation.

● After the reset, you will need to set up the device again, including Wi-Fi, Bluetooth, and other system settings.

8.7 Exit System

If you want to exit AI Box without unplugging it, you can tap "Car" app, or tap "car" icon in the floating button.

  "Car" app icon

Chapter 9 Troubleshooting

Important Note:

1.  If you have checked the points described in this chapter and the problem persists, unplug the AI Box for 10 seconds and then plug it back in.

2.  If the problem still occurs after following the suggestions, please contact Customer Service for further assistance.

1. General Issues

Issue 1: The AI Box does not respond / does not power on / restarts randomly

Reason & Solution:

● Confirm wired CarPlay / Android Auto support

Make sure your original car head unit actually supports wired CarPlay or wired Android Auto.

The AI Box cannot work with systems that support wireless CarPlay / Android Auto only.

● Check the correct USB port

Ensure the AI Box is connected to the original USB port specifically used for wired CarPlay / Android Auto.

Some vehicles have multiple USB ports, but only one supports CarPlay/Android Auto data transmission.

● Verify vehicle compatibility: Confirm that your car model is compatible with the AI Box.

● Check cable connections: Ensure all cables are securely connected.

 ● Insufficient USB power supply

For vehicles with weak USB power output (e.g., certain Nissan, Isuzu, Toyota, Lexus, and Volkswagen models), use the included Y-shaped power cable and connect it to a cigarette lighter socket or a high-power USB port.

● Possible power cable issue

If the AI Box still does not power on, the supplied power cable may be defective.

Please contact your dealer or the official customer support to request a replacement cable.

Issue 2：Original car head unit cannot recognize the AI Box system even when properly connected and powered

Reason & Solution

● Incorrect connection mode:

Ensure the AI Box is in the correct mode (CarPlay or Android Auto) according to your head unit. Press and hold the "CP/AA" pinhole for 2–5 seconds to switch between CarPlay and Android Auto.

● Compatibility limitation:

Certain car models or head units may not fully support external Android system overlay. Check the AI Box compatibility list.

● Aftermarket head unit compatibility:

Certain aftermarket head units may experience protocol incompatibility or unstable connections. If this occurs, please contact the Customer Support for further assistance.

● Try “Link” app again: Tap the “Link” or similar app on the original head unit to manually access the AI Box.

● Restart devices: Power off the AI Box and original head unit for 10 seconds, then reconnect.

Issue 3: The AI Box loses power after being used for a while

Reason & Solution:

● Insufficient or unstable power supply: For stable operation, the AI Box requires a stable 5V / 1A power supply. If necessary, please use the provided Y-shaped power cable to ensure adequate and stable power.

● Overheating due to poor ventilation. Avoid placing the AI Box in enclosed spaces like glove boxes or armrests.

Issue 4: The AI Box disconnects and restarts when releasing the brake pedal at a stoplight

Reason:

● Vehicles with a Start-Stop system automatically turn off the engine at temporary stops. When the engine restarts, the battery may experience a brief voltage drop, causing the AI Box to reset.

Solution:

● Confirm whether your vehicle has a Start-Stop system.

● If yes, try disabling the Start-Stop system.

● If the problem is resolved, check whether the Start-Stop function can be permanently or manually turned off.

2. Network & Internet Issues

Issues1: The AI Box cannot connect to Wi-Fi

Reason & Solution：

Wrong password, out of range, interference: Verify Wi-Fi SSID and password. Move closer to router or hotspot.

Issues2: Mobile data not working

Reason & Solution：

SIM not activated, unsupported carrier, PIN locked: Use activated data-only SIM. Check LTE band compatibility. Disable SIM PIN. Verify carrier supports the AI Box IMEI.

3. Bluetooth Issues

Issues1: Bluetooth fails to pair

Reason & Solution：

● The AI Box or phone may already be connected to another device: Disconnect the current Bluetooth connection before pairing again.

● Device not in range or not discoverable: Enable Bluetooth on both the AI Box and phone. Ensure device is discoverable and within range.

Issues2: Bluetooth screen lock not working

Reason & Solution：

Device not paired or out of range: Ensure phone is paired with the AI Box. Enable Bluetooth unlocking in BT Lock app.

4. CarPlay / Android Auto Connection Issues

Issue1：Wireless CarPlay/Android Auto cannot connect

Reason & Solution：

Bluetooth or Wi-Fi not enabled, device not compatible: Enable Bluetooth and Wi-Fi on both phone and the AI Box. Ensure phone is not connected to other networks. Pair device.

Issue2：LED indicator flashes slowly

Reason & Solution：

Unable to connect to CarPlay / Android Auto: Check phone compatibility (iOS 9+ for CarPlay; Android 11+ for Android Auto; older devices may have limited support). Reboot the AI Box and retry connection

5. GPS & Location Issues

Issue1: GPS signal weak or slow

Reason & Solution:

● The AI Box GPS obstructed: Place the AI Box near car air vent for better reception.

● Car GPS not enabled: If GPS acquisition remains slow, use the vehicle’s original GPS antenna for improved performance.

Note: the AI Box can only access basic location information (latitude and longitude) from the original GPS. (See 3.1.3 for details)

Issue2: Location-based apps not functioning

Reason & Solution：

GPS disabled or app permissions not granted: Enable Location in Settings > More > Location > Use location. Grant location permission to apps.

6. TF Card Issues

Issue: Cannot play media files

Reason & Solution:

● Unsupported file format. Supported video formats: TS, 3G2, AVI, MKV, WEBM, MPG, MOV, 3GP. Supported audio formats: MP3, OGG, FLAC. Convert the file if necessary.

● Unsupported file system. Replace the TF card with one formatted in a supported file system.

7. HDMI IN Function Issues

Issue: HDMI IN Function Not Working

Reason & Solution:

● The system is currently using the DVR video input:

The DVR video input and HDMI IN functions are mutually exclusive.

Please disable or disconnect the DVR camera if you want to use the HDMI IN function.

● No image displayed or abnormal display:

The connected HDMI source device does not support 1080P output, or is set to output 720P or another unsupported resolution.

Set the HDMI source device to 1080P output, or use a device that supports 1080P.

Most devices that support higher resolutions will automatically fall back to 1080P for compatibility.

●The HDMI cable is not properly connected or is faulty:

Reconnect the HDMI cable firmly, or try a different HDMI cable.

8. SIM (EIOTCLUB) Issues

Important Note (Service Disclaimer)

The included EIOTCLUB SIM card and its data plans are provided and managed by EIOTCLUB as a third-party service.

If you encounter activation, plan, payment, or service quality issues, please contact the SIM service provider for support.

Issue 1: No mobile network / no signal icon after inserting the SIM

Possible Causes：

● SIM card is not activated, or the trial package has expired.

● SIM card inserted in the wrong orientation / not fully seated.

● Local carrier coverage is weak in the current area.

Solution：

● Confirm the SIM is activated (scan the QR code / follow the activation guide), and check plan status in the EIOTCLUB app/service page.

● Power off the device, reinsert the SIM correctly, then reboot.

● Move to an area with better LTE coverage and retry.

Issue 2: SIM works on a phone but not on the AI Box / keeps prompting or fails to connect

Possible Causes：

● SIM has PIN lock enabled (the AI Box does not support entering SIM PIN).

● SIM is data-restricted by the provider (IoT plan policy / APN provisioning / region restriction).

Solution：

● Insert the SIM into a phone, disable SIM PIN, then move the SIM back to the AI Box and reboot.

● Confirm the plan supports data usage on IoT devices in your region. If unsure, contact the SIM provider.

Issue 3: Data is very slow / unstable connection / frequent dropouts

Possible Causes：

● Network congestion or weak LTE signal.

● Trial package throttling or plan limit reached.

● Device installed in a location with poor reception (enclosed spaces).

Solution：

● Relocate the box for better reception (avoid glove box/armrest; place closer to open area).

● Check remaining data / speed policy in the EIOTCLUB service page or app.

● If stability is critical, use Wi-Fi or a reliable hotspot as an alternative.

9. Cloud SIM (Virtual SIM) – Quick Troubleshooting

Issue 1: Cloud SIM device cannot be bound to account (GlocalMe IoT app shows device mismatch / cannot match)

→ Make sure you are scanning the QR code displayed on the AI Box Cloud SIM app, and that the device is powered on and connected to the internet.

→ Refresh the QR code and try again. Reboot the AI Box if needed.

If registration or binding still fails:

Please contact the Customer Support for assistance. Our team will help verify device information and provide guidance for Cloud SIM registration.

Note: Cloud SIM account binding and service are provided by a third-party service provider. OneCarStereo provides technical assistance to help users complete registration and device matching when issues occur.

Issue 2: Cloud SIM cannot be activated

→ Make sure you are logged in and have purchased a valid data plan, then tap Activate Cloud SIM again.

Issue 3: Data purchased but no internet

→ Re-activate Cloud SIM in the app, wait 1–2 minutes, or reboot the AI Box and retry.

Issue 4: QR code login fails

→ Refresh the QR code and scan again. Ensure your phone has a stable internet connection.

Issue 5: Slow or unstable connection

→ Move to an area with better LTE coverage and reboot the AI Box to re-select the network.

Issue 6: Coupon not applied / unexpected charge

→ Check coupon eligibility and region. Contact the Cloud SIM service provider for billing issues.

Issue 7: Cloud SIM app missing or not opening

→ Reinstall the Cloud SIM app via FindApps, then reboot the device.

Chapter 10 Technical Specifications